Privacy Policy

Halowipers ABN: 98 851 166 139 (referred to as “Halowipers,” “we,” “our,” and “us”) recognises that the privacy of your personal information is important to you. Unless you directly give us consent to do otherwise, we will only collect and use your personal information as set out below. Halowipers abides by the National Privacy Principles (or from 14 March 2014, “Australian Privacy Principles”) contained in the Privacy Act 1988 where you are an Australian user (referred to in this Privacy Policy as “Privacy Principles” and “Privacy Act” respectively).

This Privacy Policy outlines how Halowipers will handle and manage personal information we collect about you. We collect personal information online through halowipers.com.au (our website) when you browse the website or use it to make a transaction. By providing your personal information to us and by using our website and our mobile site, you consent to the collection of your personal information by Halowipers and its use and disclosure in accordance with this Privacy Policy.

WHAT INFORMATION DO WE COLLECT?

We may collect certain types of personal information from you. Personal information is any information that can be used to identify you and may include details such as your name, address, telephone numbers (including your mobile phone number), and email address. We also collect transaction details relating to your purchases from us and any preferences you select, as well as other personal information you disclose to us in communications between us and you.

You may also have the option to create your Halowipers account using credentials from certain social media accounts, such as Facebook or Google accounts. If you choose to do so, we may access basic information about you from that account, including your name, profile picture, and friend list, in accordance with your privacy settings on that service.

In addition to personal information, we may collect other information about you or the device you use to access our platforms. By using the website and agreeing to this policy, you grant us permission to place and store cookies on your browser. Cookies may be used to collect information about how you use websites you visit, such as:

  • Your computer or mobile device’s operating system
  • Browser type and capabilities
  • Internet Protocol (IP) address and geolocation
  • Web pages visited, including referral sources and time spent on pages

Third parties may also place and read cookies or use web beacons or similar technologies to collect information, including for programs like Google Trusted Stores. Cookies can be managed through your browser settings.

WHY DO WE COLLECT PERSONAL INFORMATION?

We collect personal information to:

  • Provide you with products and services
  • Fulfill your transactions
  • Communicate with you regarding your inquiries
  • Notify you about special offers, promotions, and updates
  • Enhance and improve our business operations

If you do not provide requested personal information, we may be unable to process your purchase or respond to your inquiries effectively.

HOW DO WE COLLECT AND HOLD YOUR PERSONAL INFORMATION?

We collect personal information in various ways, including:

  • When you contact us with inquiries
  • Through our website or mobile site when you:
    • Place an online order
    • Review Halowipers products
    • Browse or interact with our platforms
  • Through social media engagement

In limited instances, we may collect your personal information from others, such as when someone purchases a gift for you and provides your details for delivery. If you provide us with another person’s information, you agree to inform them of this Privacy Policy.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use your personal information to:

  • Notify you of website updates, promotions, and events
  • Manage your orders and deliver gifts
  • Respond to inquiries and provide customer support
  • Improve Halowipers’ products and services

SHARING INFORMATION WITH THIRD PARTIES

Halowipers does not sell or trade your personal information for third-party marketing purposes without your consent. However, we may share your information with:

  • Service providers (e.g., mailing, IT, advertising, consultancy services)
  • Law enforcement (if required by law)
  • Regulatory authorities or professional advisors
  • Anyone you authorise us to disclose information to

CROSS-BORDER DISCLOSURE OF PERSONAL INFORMATION

Some third-party service providers may operate overseas. For instance, Halowipers may store data on servers hosted abroad or use international email services. By supplying personal information, you consent to such disclosures and agree that Halowipers is not responsible for compliance with Australian privacy laws by those overseas entities.

OPTING OUT OF PROMOTIONAL COMMUNICATIONS

To opt out of promotional communications, contact us.

HOW LONG IS PERSONAL INFORMATION RETAINED?

We securely destroy personal information once it’s no longer needed unless required for data analysis. If retained for analysis, it will be anonymised.

HOW CAN YOU ACCESS YOUR PERSONAL INFORMATION?

You can request access to or corrections of your personal information by contacting us. Written requests can be sent via email, and we will respond promptly as required by the Privacy Act.

HOW SECURE IS YOUR PERSONAL INFORMATION?

We take reasonable steps to protect your data from misuse, loss, or unauthorised access. However, we recommend caution when using public Wi-Fi or shared devices.

REQUESTING DATA DELETION

To request data deletion, email admin@halowipers.com.au, and we will delete your data within five business days.

CONTACTING HALOWIPERS

For questions or complaints, email us at admin@halowipers.com.au. We aim to respond within two business days.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is current and may be updated as needed. We encourage you to review this section periodically for updates.

For additional information about privacy rights in Australia, visit privacy.gov.au.